Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“It is pleasant to do business with a company as responsive as Good Energy. Quite apart from their green credentials, they are efficient and straighforward.”
“Erin always replies promptly and is refreshingly helpfull “
“I deal with a lot of energy companies, most of whom don’t listen to my requests and cause great frustration. Jemma S of Good Energy however couldn’t be more helpful …”
“A genuinely green company with first class customer service.”
Trustscore 4.8 | 15,134 reviews
Manage your energy your way
Log into your online account or download the app to take care of your energy whenever you need to. No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you).Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
